Arternoon Store Policy
Every moment should be a good Arternoon. We believe the process of acquiring art and tools should be as unhurried and enjoyable as the creative act itself. These policies ensure professional integrity and transparency for our community of creators and collectors.
Customer Care
Your creative journey is our priority. We are a UK based studio dedicated to providing high quality materials and curated inspiration. If you have questions regarding the CANVARING™ system or our print collections please reach out to us. We aim to respond to all inquiries within two business days. We are here to ensure your experience remains stress free and unburdened.
Privacy and Safety
We treat your personal data as a sanctuary. Arternoon is fully compliant with United Kingdom GDPR regulations. We collect only the information necessary to process your order and improve your experience. Your data is never shared with third party organisations for marketing purposes. Every transaction is encrypted to ensure your financial safety. We protect your information so you can focus on your art.
Wholesale Inquiries
We welcome partnerships with universities and independent galleries. If you wish to stock the CANVARING™ vault or our curated prints please contact our studio directly. We offer professional terms for retailers who share our vision of a more portable and accessible art world. Every wholesale partnership is handled with the same care as our individual orders.
Payment Methods
We have designed our checkout to be simple and secure. We accept all major credit and debit cards including Visa and Mastercard. We also support established digital payment systems for your convenience. All payments are processed through secure gateways to ensure your details remain private and protected at all times.
Returns and Cancellations
We follow the United Kingdom Consumer Contracts Regulations. You have the right to cancel your order within fourteen days of receiving your goods. To be eligible for a return the items must be in their original and unused condition. The Canva-Punch™ linen must remain in its sealed archival packaging. Please note that the customer is responsible for return shipping costs to our London studio unless the item is faulty. We process refunds to your original payment method once the return is inspected. We want you to feel confident in every investment you make with Arternoon.